Shipping Policy

Thank you for shopping with us. We are committed to delivering your order quickly and safely across the Kingdom of Saudi Arabia.

Processing Time

• Orders are processed within 1–2 business days after order confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• Standard Delivery: 2–5 business days across Saudi Arabia.

• Delivery times may vary depending on your city, courier service, weather conditions, or public holidays.

Shipping Charges

• Shipping charges are calculated at checkout.

• Free shipping may be available on selected products or promotional offers.

Cash on Delivery (COD)

• Cash on Delivery is available on eligible orders within Saudi Arabia.

• Please ensure someone is available to receive and pay for the order at the delivery address.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS to track your package.

Incorrect Shipping Address

Please make sure your shipping address and phone number are correct before placing your order. We are not responsible for delays or failed deliveries due to incorrect information.

Delays

Although we strive to deliver all orders on time, delays may occasionally occur due to courier operations, weather conditions, or other unforeseen circumstances.

Damaged or Missing Orders

If your order arrives damaged or you have not received your package, please contact us within 48 hours of the expected delivery date. We will work with the courier to resolve the issue promptly.

Contact Us

If you have any questions regarding your order or shipping, please contact our customer support team. We're always happy to help.